Return and Exchange Policy of TOOMIZA :

1. Return Policy: TOOMIZA accepts returns of products only under the following circumstances:

• Product damaged during delivery.
• Defective product or product not conforming to the description.
• Order error on the part of TOOMIZA.

1. Return Procedure: If you wish to return an eligible product, please follow the steps below:

• Contact our customer service within [15] days from the receipt of the product.
• Provide the necessary information, including your order number and the reason for the return.
• Await approval from our team before returning the product.

1. Return Conditions: To be eligible for a return, the product must be in its original, unused condition and accompanied by all original accessories and packaging. TOOMIZA reserves the right to refuse returns that do not meet these conditions.

2. Return Shipping Costs: Return shipping costs are the responsibility of the customer, except in cases where TOOMIZA is responsible for the error or defective product. We recommend using a shipping service with tracking to ensure the safe arrival of the returned product.

3. Refund: Once the returned product has been received and inspected, TOOMIZA will process a refund for the amount paid, excluding shipping costs, within a reasonable timeframe. The refund will be issued using the same payment method used for the initial purchase.

4. Exchanges: TOOMIZA does not accept product exchanges. If you wish to receive a different product, please place a new order on our website.

5. Non-Returnable Products: Certain products, such as perishable food items or personalized products, are not eligible for return unless defective or non-conforming.

Please note that these return and exchange conditions may be subject to variations depending on the specific nature of the product. For detailed information on the return process for a specific product, please refer to the "Returns" section on our website or contact our customer service.

The TOOMIZA Team